Terms of Use
Last Updated: April 14, 2025
Welcome to Lyravosentina. These Terms of Use govern your access to and use of our educational platform, services, and content. By accessing or using our platform, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, accessing our courses, or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.
2. Description of Services
Lyravosentina provides an online educational platform offering courses, lessons, and learning materials focused on fuel cells and related technologies. Our services include access to video content, interactive elements, downloadable resources, and community features designed to support your learning journey.
3. Account Registration and Eligibility
3.1 Account Creation
To access certain features of our platform, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.3 Age Requirements
You must be at least 16 years of age to create an account and use our services. If you are under 18, you represent that you have obtained parental or guardian consent to use our platform.
4. User Conduct and Prohibited Activities
4.1 Acceptable Use
You agree to use our platform only for lawful purposes and in accordance with these terms. You are responsible for your conduct while using our services and for any content you submit or share.
4.2 Prohibited Activities
You agree not to:
Use our platform in any way that violates applicable laws or regulations
Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the platform
Attempt to gain unauthorized access to any portion of the platform or any systems or networks connected to the platform
Use any automated system, including robots, spiders, or scrapers, to access the platform without our express written permission
Transmit any viruses, malware, or other malicious code
Harass, abuse, or harm other users
Share your account credentials with others or allow others to access your account
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform without our express written permission
5. Intellectual Property Rights
5.1 Platform Content
All content available on our platform, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, and software, is the property of Lyravosentina or its content suppliers and is protected by intellectual property laws. Our course materials, design, and functionality are protected by copyright, trademark, and other laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform and course content solely for your personal, non-commercial educational purposes. This license does not permit you to download, copy, reproduce, distribute, transmit, broadcast, display, sell, or otherwise exploit any content except as explicitly permitted by these terms.
5.3 User-Generated Content
By submitting, posting, or displaying content on or through our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and display such content in connection with operating and improving our services. You retain ownership of any intellectual property rights you hold in the content you submit.
6. Course Access and Enrollment
6.1 Course Availability
We reserve the right to modify, suspend, or discontinue any course or content at any time without prior notice. We may also limit access to certain features or portions of the platform at our discretion.
6.2 Enrollment and Completion
Enrollment in courses does not guarantee completion certificates unless specifically stated. Certificates or credentials are awarded based on meeting specific requirements outlined in each course.
6.3 Access Duration
Access to purchased courses is generally provided for the duration specified at the time of purchase. We reserve the right to modify access terms with reasonable notice to users.
7. Payment and Refund Policy
7.1 Pricing
All prices are displayed in the applicable currency and may be subject to change without notice. We reserve the right to modify pricing for our courses and services at any time.
7.2 Payment Processing
Payments are processed through secure third-party payment processors. You agree to provide current, complete, and accurate payment information. You are responsible for all charges incurred under your account.
7.3 Refunds
Refund eligibility and terms vary by course and are specified at the time of purchase. Generally, refund requests must be submitted within a specified period after enrollment and before significant course content has been accessed. Digital products and completed courses are typically non-refundable.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our platform, you consent to the collection and use of information as described in our Privacy Policy.
9. Communications
By creating an account, you consent to receive electronic communications from us, including emails regarding your account, course updates, promotional materials, and service announcements. You may opt out of promotional communications by following the unsubscribe instructions provided in such communications.
10. Third-Party Links and Services
Our platform may contain links to third-party websites or services that are not owned or controlled by Lyravosentina. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services.
11. Disclaimers and Limitations of Liability
11.1 Service Availability
Our platform is provided on an as-is and as-available basis. We do not warrant that the platform will be uninterrupted, timely, secure, or error-free. We make no warranties regarding the accuracy, reliability, or completeness of any content or the results that may be obtained from using our services.
11.2 Educational Content
While we strive to provide high-quality educational content, we make no representations or warranties regarding the accuracy, completeness, or suitability of any course materials for any particular purpose. You acknowledge that you are solely responsible for your use of the educational content and any decisions made based on such content.
11.3 Limitation of Liability
To the fullest extent permitted by law, Lyravosentina and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses resulting from your access to or use of or inability to access or use the platform.
12. Indemnification
You agree to defend, indemnify, and hold harmless Lyravosentina and its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms of Use or your use of the platform.
13. Modification of Terms
We reserve the right to modify or replace these Terms of Use at any time at our sole discretion. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our platform after revisions become effective, you agree to be bound by the revised terms.
14. Termination
14.1 Termination by You
You may terminate your account at any time by contacting us at help@lyravosentina.com. Upon termination, your right to use the platform will immediately cease.
14.2 Termination by Us
We may terminate or suspend your account and access to the platform immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms of Use. Upon termination, your right to use the platform will immediately cease.
14.3 Effect of Termination
All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
15. Dispute Resolution
15.1 Informal Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms of Use or the platform, the parties agree to first attempt to negotiate any such dispute informally for at least 30 days before initiating any formal proceedings.
15.2 Governing Law
These Terms of Use shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.
16. Miscellaneous Provisions
16.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published by us on the platform, constitute the entire agreement between you and Lyravosentina concerning the platform.
16.2 Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
16.3 Waiver
No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these Terms of Use or your rights hereunder without our prior written consent. We may assign these terms without restriction.
16.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or network infrastructure failures.
17. Contact Information
If you have any questions about these Terms of Use or our services, please contact us:
Lyravosentina
B-03-14, 1 Tebrau, Jalan Tebrau Off, Jln Seri Setanggi, Taman Seri Setanggi, 80250 Johor Bahru, Johor, Malaysia
Email: help@lyravosentina.com
Phone: +60321811219
18. Acknowledgment
By using our platform, you acknowledge that you have read these Terms of Use and agree to be bound by them. You further acknowledge that these terms represent the complete and exclusive understanding between you and Lyravosentina regarding your use of the platform and supersede any prior agreements or understandings.